![]() If the LED ring has switched to color white then you have successfully set the mix amp to PC mode. It is very easy to switch modes on the mix amp, all you need to do is hold down the power button for around 5 seconds and the outer ring on the power button will change colors. You’re likely having the same issue with your mix amp device. If the mix amp is on console mode, it won’t connect to your PC until you switch to PC mode. If it has a red color then it is set to console mode, while the white LED color represents PC mode. The LED indicator on the power button indicates the current mode of your mix amp. That will enable you to perform troubleshooting steps accordingly to get the issue fixed. This is why it is best to try out different ports, that way you can easily identify the actual cause for the problem. It is not uncommon for users to have a faulty port on their PC. Sometimes changing the USB port can also help troubleshoot the given error. You need to use the USB cable that comes with the mix amp, that way you will get the command center to detect the Astro A40 headset. The majority of customers just connect the two devices using the charging cable, which won’t work at all. To connect the headset with the command center you need to use the compatible USB cable to connect the mix amp with the command center. How to Fix Astro Command Center Not Detecting A40? These solutions might help you fix the problem. The command center will not detect the A40 even though you have connected the headset to your PC. But users are having trouble connecting their Astro A40 headset with the command center. The command center can be downloaded from the Microsoft store and will help you customize your mix amp settings. The mix amp allows you to have better control over your audio and will positively affect the sound quality. Astro command center is software that you can use to customize your audio by connecting the mix amp with your PC. ![]() NOTE: If you are using the above Line-in device method and you are experiencing static or some type of noise with your stream port you may also need a ground loop isolator. This will only work with the Elgato HD60S as it has an analog audio input.įor more information about getting audio to work with Streamlabs Desktop and/or other capture card products and/or to set it as a Line-in device under " Use custom audio device " see here. You then need to click on Configure Video in the Video Capture Device Properties: Then click Audio Input and select Analog Audio.ģ. Go to your Elgato Game Capture Software and click the gear icon to the right of where you see the name of your Capture CardĢ. Then lastly what you are going to want to do is go into Streamlabs Desktop and change your Elgato to Analog Audio.ġ. Once you are done, be sure to plug your Mixamp back into your console or computer. NOTE: if you plan on listening to your PC audio with the Aux port for your alerts from Streamlabs Desktop then you would want to make sure that the Stream Port audio for this is at 0 to prevent an echo, refer to the above screenshot and see the Aux slider. ![]() Once you have configured the sounds you would like from your Astro Mixamp you would click Sync to Device If you want Game or Chat Audio then you would want it to look something like this: If you just want it to be your microphone you would want it to look something like this: (If this is the first time you are connecting it, you may need to perform a firmware update, feel free to do this) To do this, plug your Astro Mixamp Pro into your PC with the USB cable, then put it into PC mode by holding the power button down for 3-4 seconds and the power button color should change. You would need to set up your audio to work with Astro Command Center software along with any other sounds you would like to play on your stream from your console. For a two PC setup, this guide is still applicable if you do not have a dedicated streaming microphone. ![]() This guide assumes you are setting this up for console streaming. A capture card if you are capturing console gameplay, for tutorial purposes we will be referring to Elgato.One or two 3.5mm auxiliary cables with a standard 3-pole connection (length can vary but just make sure it's long enough to cover the distance necessary).This tutorial will show you how to do this with Streamlabs Desktop with the Astro Command Software. So you are looking for a way to use your headset microphone for streaming or want to use the Mixamp you just got to merge all of your audio such as your headset microphone, Party Chat, and Game Audio to output to stream. ![]()
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